The Public Authority for Civil Information has extended working hours for those who want to receive civil id cards in the main building of South Surra until 8 pm. This step has been taken to reduce overcrowding of Kuwaiti citizens and expats who wish to receive renewed civil id cards. The new working hours are now from 6 am to 8 pm (14 hrs) working period.
Previously, The Public Authority for Civil Information (PACI) also announced that they would now receive messages via WhatsApp.
The number 97361287 can now be used to text them for all transaction-related queries.